Terms of service

Terms of Service

This website is operated by The Sols. Throughout the site, the terms "we", "us", and "our" refer to The Sols. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Use

By using this website, you confirm that:

  • You are at least the age of majority in your state or country
  • You will not use our products or website for any illegal or unauthorised purpose
  • You will not violate any laws applicable in your jurisdiction while using this site

2. Product Information & Pricing

We strive to display our products as accurately as possible. However, please note:

  • Colours may appear slightly different depending on your screen or device settings
  • All prices are subject to change without prior notice
  • We reserve the right to modify, limit, or discontinue any product at any time

3. Limited Drops

Our products are released as part of limited weekly drops. Once a product is sold out, it may not be restocked. We reserve the right to limit the quantity of items purchased per customer or per order to ensure fair access.

4. Orders & Payments

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, pricing errors, or unusually large quantities. In the event of a cancellation after payment, a full refund will be processed to your original payment method.

All payments are handled securely through third-party payment providers. We do not store your payment details on our servers.

5. Shipping

Shipping timelines provided at checkout are estimates and may vary due to factors beyond our control, including courier delays, public holidays, or your delivery location. While we are not liable for delays caused by our shipping partners, we will do our best to assist you in resolving any issues.

6. Returns, Replacements & Refunds

We currently do not accept returns. We offer free replacements for:

  • Damaged products
  • Defective items
  • Incorrect items delivered

Refunds are issued only in specific cases where a replacement is not possible. For complete details, please refer to our Return & Refund Policy.

7. Accuracy of Information

The content on this website is provided for general informational purposes only. We do not guarantee that product descriptions, pricing, or any other information on this site is always accurate, complete, or current. We reserve the right to correct any errors at any time without prior notice.

8. Third-Party Services

We use trusted third-party providers for payments, shipping, and advertising. These services operate under their own terms and privacy policies. We are not responsible for their actions, policies, or any issues arising from their use.

9. Intellectual Property

All content on this website — including our name, logo, product designs, visuals, and copy — is the property of The Sols. You may not reproduce, copy, or use any of our content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, The Sols shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon being posted on this page. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

Contact Us

For any questions regarding these Terms, reach out to us at:
Email: thesolsteam@gmail.com
Instagram: @thesols.in

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.