Privacy policy

Privacy Policy

This Privacy Policy describes how The Sols ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)
  • Device information (IP address, browser type, etc.)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Send updates, promotions, or marketing messages (only if you opt in)

Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party services only when necessary, such as:

  • Payment processors (for secure transactions)
  • Shipping partners (to deliver your order)
  • Analytics tools (to improve website performance and user experience)

Data Security

We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed without authorisation. All payments are processed through secure, encrypted gateways.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

Cookies

Our website uses cookies to improve your browsing experience, analyse traffic, and personalise content. You can disable cookies through your browser settings at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

Contact Us

For any questions or concerns regarding this policy, reach out to us at:
Email: thesolsteam@gmail.com
Instagram: @thesols.in

By using our website, you agree to the terms outlined in this Privacy Policy.